Your home.Covered.

24/7 serviceEvery day of the year
Vetted prosLicensed and insured
First month free*With any single-payment plan
4.9
5,000+ reviews
Get a Free Quote Submit a Claim Takes about 2 minutes · No obligation
Recognized in 2026
Most Trusted 2026Most trusted
VerifiedVerified contractors
Best Overall Home Warranty 2026 AwardBest overall
home warranty

Home warranty,
in 40 seconds.

See how Prime Shield Home Warranty works, from sign-up to a repaired home.

The Prime Shield film · 0:40

Covered
when your
breaks.

A home warranty is a service contract that covers the repair or replacement of the important appliances and system components that break down over time.*

Every system and appliance that keeps a home running.
You're probably wondering

Every worry, answered.

“My AC died in July.”Call us 24/7.Our service center is open every day of the year.
“Who do I even call?”We send the pro.A licensed, insured contractor from our network.
“Repairs cost thousands.”You pay a trade call fee.Covered repairs are handled under your plan.
“What if it can't be fixed?”We replace it.If a covered item cannot be repaired, your plan replaces it.
“Isn't this just insurance?”It's a service contract.Breakdowns from normal wear and tear, which insurance doesn't cover.
“I'm buying a house.”Protect the purchase.So your dream house doesn't become a money pit.
24/7 service center

Here for you around the clock, 365 days a year.

[PSHW DATA] requests

Service requests handled. [PSHW VERIFIED FIGURE REQUIRED]

[PSHW DATA] homes

Homes covered across the USA. [PSHW VERIFIED FIGURE REQUIRED]

[PSHW DATA] contractors

Licensed, insured and vetted service pros in our nationwide network.

See how it works
PRIME SHIELD HOME WARRANTY ©

SEE YOUR
PLAN.

Priced for your home, with clear options.

PRIME SHIELD HOME WARRANTY ©
01 PLAN02 REQUEST03 PRO

Choose your
plan

Illustrative options. Final terms are provided in writing.

Basic Plan[$ /mo] · Heating, plumbing, electrical, water heater, kitchen appliances
Total Plan[$ /mo] · Everything in Basic + AC, refrigerator, washer & dryer
Total + Add-ons[$ /mo] · Pool & spa, well pump, sump pump, roof leaks
Continue

What
broke?

24 hours a day, 7 days a week, 365 days a year.

Water heaterNo hot water since this morning
Air conditioningRunning, but not cooling
DishwasherWon't drain
Request service

A pro is
on the way

Licensed and insured, from the Prime Shield network.

Request receivedWater heater · Edison, NJ
Technician assignedArrival window confirmed
Trade call feePaid at the visit. Covered repairs are handled under your plan.
Track in account center

Request service online. We dispatch a vetted pro. Pay the trade call fee. Track it in one account center.

What's covered

Pick your plan.
You choose the coverage.

The amount of coverage is chosen by you. Build a plan that protects the systems that matter most in your home, and nothing you don't need.

Basic Plan

Heating systems and ducts, plumbing, electrical, water heaters, kitchen appliances (oven, range, cooktop, dishwasher, built-in microwave), garbage disposal, whirlpool bathtub, plumbing stoppage, garage door opener, exhaust and ceiling fans.

Total Plan

Everything in Basic, plus air conditioning, refrigerator, clothes washer and clothes dryer.

Optional add-ons

Pool and spa, central vacuum, well pump, roof leaks, sump pump, septic system and tank pumping, second refrigerator or stand-alone freezer.

First month free*

Purchase any single-payment plan today and the first month is on us.

What homeowners say

Fixed. Understood.
Would do it again.

4.9★★★★★
5,000+ reviews
★★★★★The water heater went on a Sunday night. I filed the request online and a technician was out the next morning.
Jennifer MoralesScottsdale, AZ
★★★★★One call, one trade call fee, and the AC was running again. I didn't have to find anyone myself.
Larry ThompsonColumbus, OH
★★★★★The dishwasher couldn't be repaired, so it was replaced, exactly as the plan said it would be.
Rosa CastilloTampa, FL
Real people. Real service.

A person behind every request.
You can call them.

A service representative answers questions before you buy and walks you through every request in plain language. No script, no runaround.

Danielle Harris, Head of Claims
Danielle HarrisHead of Claims

Owns every claim from the first call to the repair. Her team's job is one answer, in plain words, with no runaround.

Marco Delgado, Contractor Network Lead
Marco DelgadoContractor Network Lead

Twenty years in HVAC before Prime Shield. Vets every contractor for licensing and insurance before they ever knock on a door.

Erin Walsh, Customer Care Lead
Erin WalshCustomer Care Lead, 24/7

Runs the service center that answers at 2am. Measures one thing: did a person pick up, and did the problem get solved.

Request service or get a quote
(917) 495-4300
24 hours a day · 7 days a week · 365 days a year
hello@primeshieldhomewarranty.com
Call NowGet a Free QuoteNo obligation · No pressure
Questions

Straight answers,
before you buy.

Anything else? Call us. No obligation to buy first.

What is a home warranty?
A service contract that covers the repair or replacement of important appliances and system components that break down over time. It protects your home, your budget and your time.
What does a home warranty cover?
A typical plan covers heating, plumbing, electrical, water heaters, kitchen appliances and more. A Total Plan adds air conditioning, refrigerator, washer and dryer. Optional add-ons cover items like a pool, well pump, sump pump, septic system or roof leaks.
Is it the same as homeowners insurance?
No. Insurance covers sudden damage like fire or storms. A home warranty covers breakdowns from normal wear and tear, which are not covered under an insurance policy.
How do I request service?
Visit our online account center or call us at (917) 495-4300. Our service center is available 24 hours a day, 7 days a week, 365 days a year. We connect you with qualified repair professionals in your area.
What does a home warranty cost?
It varies by your place of residence, the level of protection you want, the size of your dwelling and the type of home. Get a quick quote online to see your price. There are no hidden fees.
What do I pay when something breaks?
Other than a trade call fee and any deductibles, the cost of covered repairs is handled under your plan. When the service provider arrives, there is nothing more you need to do.
What if an item can't be repaired?
If a covered item cannot be repaired, your plan will replace it. Prime Shield reserves the right to offer cash back in lieu of repair or replacement in the amount of its actual cost. See the user agreement.
Who does the repairs?
Service contractors in our network are fully insured and licensed before undergoing our vetting process. You never have to go out and look for the right professional.
How does the first month free work?
Purchase any single-payment home warranty plan and the first month is on us.* See the user agreement for details.
About Prime Shield Home Warranty

Built around one belief:
understand your coverage before you need it.

Home warranties became common, but not clear. We built Prime Shield to change that: a plan you can read, a service center that answers 24/7, vetted pros at your door, and a replacement when a covered item can't be fixed. No runaround.

© Prime Shield Home Warranty
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